The company believes that its market expects a continually improving service. We aim to continually
improve the service we provide to meet our clients’ requirements and to produce finishedwork that we
can justifiably be proud of.
The company aims to achieve the above by implementing a management system that complies with
the international standard of goods practice. It also includes a commitment to meet the requirements
of our clients, learn from customers feedback, as well as legal and regulatory requirements. Also, to
continual development of the system and helping to ensure it remains effective.
All personnel within the company are responsible for the quality of their work. The company provides
training and has established systems to assist all personnel to achieve the standards required,
responsibilities and authorities.
The Company also defined and communicated the of RAK Engineering and Automation personnel
through a clear Organizational Structure and job responsibilities.
Company Policy
- While we endeavor to produce work and offer a service that we can be proud of, we have to recognize that we don't always achieve our own standards. When a customer complaint, we are committed to investigating the complaint and will do our best to put right all justified complaints.
- Each RAK Engineering and Automation personnel shares responsibility for the quality and competence of the services delivered within his/her control. We established a coherent quality structure within RAK Engineering and Automation that can effectively supervise and guard the quality management system across the whole group.
- We believe that only by providing an outstanding service and product quality we can achieve our aims of long-term success and sustained improvements.
- Enhance an environment in which all employees feel safe and appreciated regardless of their background
